Refund & Cancellation Policy

Overview

This Refund & Cancellation Policy explains when you can get a refund and how rescheduling works for purchases made on mindpowerartists.com. Please read it together with our Terms & Conditions.

Courses

• You can request a full refund within 7 days of purchase, but only if no lesson of the course has been opened.
• Once any lesson of the course has been opened, the course is non-refundable.
• After 7 days from purchase, the course is non-refundable.

Services and Sessions

• No refund is given after a session has been delivered.
• Monthly remote services are non-refundable once they have started.
• Requests to cancel a service that has not started yet are reviewed case by case.

Rescheduling

A session can be rescheduled if you request it at least 24 hours before the scheduled time. Contact us by email or WhatsApp to request a new time.

Missed Sessions

If you miss a session without giving at least 24 hours’ notice, the session is treated as used.

Failed or Duplicate Payments

If an amount was charged for a payment that failed, or you were charged twice for the same purchase, the extra amount is refunded. Please contact us with your payment details so we can check it.

How to Request a Refund

Send your request by email or WhatsApp and include:

• your full name;
• the email address registered with your account;
• your order or payment details;
• the reason for your request.

Processing Time

Approved refunds are processed within 7–14 working days and returned to the original payment method.